Shipping Policy
Shipping Costs
Free Standard Shipping on all items. You will get the items in 3-8 business day.
Shipping Locations
1. Shipping is only valid for shipping addresses in the United States.
2. We do not deliver to FPO, APO, and PO Box addresses.
Shipping Methods
All orders are shipped out via UPS or USPS or FedEx.
Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.
Delivery will typically take 3 to 7 days, depending on your destination and the shipping carrier. In the event of any shipment not being fulfilled or shipped out after label creation, shipments exceeding 8 business days have the option to choose order cancellations or partial refunds. Please see return policy for more details.
Kgar takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from Kgar's warehouse to homes or businesses. If the item is damaged in transit, please get in touch with Kgar by email "info@nb-kgar.com" to apply for a refund or a return within 3 business days after receiving your package. Note any visible damages or operationally damaged, take the digital photographs and provide Kgar with proof of the damage in detail as this will assist us in processing your order refund.
Orders Tracking
You will be sent at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.